797pub | Privacy Policy

1. Introduction

797pub ("we", "our", or "us") values the privacy of every person who uses our platform. This Privacy Policy explains what personal information we collect from registered players and visitors, how we use that information, and the steps we take to keep it safe.

This policy applies to all interactions with 797pub, including account registration, gaming activity, customer support, and browsing our website. By creating an account or using the platform, you confirm that you have read and understood this policy.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable standards. When we do, the revised version will be posted on this page with an updated effective date. Your continued use of the platform after any update means you acknowledge the revised policy.

2. Information We Collect

We collect personal information through different channels depending on how you interact with 797pub. Here's a breakdown of what we typically gather:

2.1 Registration Information

When you create an account, we collect details such as your full legal name, date of birth, email address, mobile number, and residential address in the Philippines. This is the minimum information needed to verify your identity and set up a secure account.

2.2 Identity Verification (KYC) Documents

As part of our standard verification process, we may request copies of valid government-issued identification — for example, a Philippine passport, SSS ID, PhilSys National ID, or UMID. These documents are handled with strict confidentiality and used solely for identity verification and fraud prevention.

2.3 Financial Information

To process deposits and withdrawals in PHP, we collect transaction details including payment method references and account identifiers linked to your registered local bank or e-wallet. We do not store full card numbers or complete financial account credentials on our servers.

2.4 Usage and Device Data

We automatically collect certain technical data when you access the platform, including your IP address, browser type, device model, operating system, session duration, and pages visited. This helps us maintain platform performance and detect irregular activity.

2.5 Communications

If you contact our support team, we retain records of those conversations — including emails and chat logs — to help resolve your concern and improve our service quality.

3. How We Use Your Information

We use your personal data only for the purposes it was collected and for activities reasonably connected to running a legitimate online gaming platform for Philippine players. Specifically, we use your information to:

• Create and manage your 797pub account, including login authentication via OTP and secure session management.
• Verify your identity in compliance with our internal KYC standards before processing withdrawals or activating certain account features.
• Process deposits and withdrawals in PHP through your selected local bank or e-wallet service.
• Provide customer support and respond to account queries, disputes, or technical issues.
• Detect, investigate, and prevent fraud, unauthorized access, or abuse of our platform and promotions.
• Send you transactional communications such as account confirmations, security alerts, and withdrawal status updates.
• Improve the platform based on how players interact with our games, including slots, live casino, sports betting, eBingo, and other available offerings.
• Meet any internal compliance or record-keeping obligations that apply to our operations.

We do not use your data for automated profiling that would have a significant legal or financial effect on you without appropriate safeguards.

4. Sharing Your Information

797pub does not sell, rent, or trade your personal information to third parties. We only share your data in the following limited circumstances:

4.1 Service Providers

We work with trusted third-party companies that help us operate the platform — such as payment processors, identity verification providers, and hosting services. These providers only receive the information they need to perform their specific function and are contractually required to keep your data secure.

4.2 Security and Fraud Prevention

We may share data with fraud detection and cyber-security services to identify and respond to suspicious activity that could harm you or other players on the platform.

4.3 Legal Requirements

We may disclose personal information when required to do so by applicable Philippine law, a lawful court order, or a legitimate request from a competent authority. We will notify you of any such disclosure where permitted by law.

4.4 Business Transfers

In the event of a merger, acquisition, or transfer of assets involving 797pub, your personal data may be transferred as part of that transaction. We will take reasonable steps to ensure continued protection of your data under any such arrangement.

5. How We Protect Your Data

Keeping your personal information secure is something we take seriously at 797pub. The platform uses industry-standard protections, including:

• SSL/TLS encryption on all data transmissions between your device and our servers, so sensitive details are protected in transit.
• OTP (one-time password) authentication for login and high-risk account actions, adding a second layer beyond your password.
• Access controls that limit who within our team can view sensitive player data, based on role and need.
• Regular internal reviews of our security practices to identify and close potential vulnerabilities.
• Secure data storage with encrypted databases for personally identifiable information and financial records.

Despite these measures, no system connected to the internet is completely immune to risk. We encourage you to also take responsibility for your account security — use a strong, unique password and never share your login credentials with anyone.

6. Cookies and Tracking Technologies

797pub uses cookies and similar technologies to make the platform function properly and to understand how players use the site. Here's what you should know:

6.1 Essential Cookies

These are required for the site to work — for example, keeping you logged in during a session, remembering your language preference, and maintaining security tokens. You cannot opt out of essential cookies while using the platform.

6.2 Functional Cookies

These remember your settings and preferences across visits, such as your preferred game view or notification settings. They improve your experience but are not strictly necessary for the platform to operate.

6.3 Analytics Cookies

We use analytics tools to understand aggregate patterns in how players navigate the site — which sections get the most visits, where players drop off, and how long sessions typically last. This data is used in anonymized form to improve the platform.

6.4 Managing Cookies

You can control cookie behavior through your browser settings. Most modern browsers allow you to block or delete cookies, though doing so may affect how some parts of the 797pub platform function. For specific instructions, refer to your browser's help documentation.

7. Data Retention

We retain your personal data for as long as your account is active and for a reasonable period thereafter, which allows us to handle any disputes, comply with internal record-keeping obligations, and detect and prevent fraud.

When you close your account, we begin a process to anonymize or delete personal data that is no longer needed, subject to any operational or compliance requirements that may require us to keep certain records for a defined period.

If you would like to know more about how long specific categories of data are kept, you can contact our support team through the details provided in this policy.

8. Your Rights Over Your Data

As a player at 797pub, you have the following rights with respect to your personal information:

• Access: You can request a summary of the personal data we hold about you at any time.
• Correction: If any information in your account is incorrect or outdated, you can update it through your account settings or by contacting support.
• Deletion: You can request that we delete your personal data. We will do so to the extent permitted by our operational and compliance obligations.
• Restriction: In certain circumstances, you can ask us to limit how we use your data while a concern is being resolved.
• Objection: You can object to specific uses of your data, such as receiving marketing communications. You can opt out of these communications directly in your account preferences.
• Data portability: Where feasible and practical, you can request a copy of your personal data in a common machine-readable format.

To exercise any of these rights, please reach out to our support team. We aim to respond to all data requests promptly. For more context on account-related matters, you can also visit our FAQ page.

9. Minors and Age Restrictions

797pub is strictly for players aged 21 and above. We do not knowingly collect personal information from individuals under the age of 21. If we discover that a minor has registered an account, we will close the account and delete all associated data as quickly as possible.

If you believe a minor may have registered using your information or is otherwise using the platform, please contact our support team immediately so we can investigate and take appropriate action.

10. Changes to This Policy

We may revise this Privacy Policy periodically. When changes are material, we will update the effective date shown at the top of this page and, where appropriate, notify registered players through in-platform messaging or email. Minor clarifications may be made without formal notification.

We encourage you to check this page occasionally to stay informed about how your data is handled. Continued use of 797pub after a policy update constitutes your acceptance of the revised terms.

11. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or how your personal data is handled, please get in touch with our support team. You can also find answers to common account and privacy questions on our FAQ page.

Our team is available to assist players from Manila, Cebu, Davao, and across the Philippines. We are committed to responding to privacy-related inquiries as promptly as possible.

For concerns about your account or gaming activity specifically, you can also review our Terms & Conditions and Responsible Gaming pages for additional context.